The particular Ride Sharing phenomenon is transforming the world at quantum speeds, as well as the two fastest growing companies are Above all and Lyft.
Interestingly, while there are plenty of similarities, there are also some differences, and these differences can heavily impact people.
On the similarity side, both businesses charge about the same, they are competing after all. The apps are easily downloaded for your cellphone, payment is taken from your credit card, and rides usually turn up within five to ten minutes.
Riders get in the cars, which are generally, but not always, Prius’s, they can talk to the driver or not, curl up in the corner and sleep, or whatever. Most drivers, honestly, don’t care about speaking, though it does tend to make their time go faster.
On the differences aspect there are a couple of items that effect the particular passenger a little, but the driver in addition.
First, the pay for Lyft is better. Lyft charges about the same, but they pay out their drivers a higher percentage. What this does is make the Lyft operater more polite and caring.
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Furthermore, Lyft allows, even encourages, tipping. Uber frowns on tipping, also telling their drivers to turn straight down tips. Ha! That’s like telling somebody in the desert not to consume.
The interesting thing about this issue of tips is that Uber shows the public that tipping is built to their fare. But it’s not. Not even remotely. And especially since Uber has regularly driven the price of rides down.
Being a driver for both Uber and Lyft I can tell you that these small distinctions make for huge impact.
One, skilled drivers tend to gravitate to Lyft. this means that they will know the routes about town better, and get the passenger there faster and smoother.
Two, tips are incentive. I know a single fellow who drives for both Uber and Lyft, and he puts the spare bottles of water away, and the little snacks, anytime he gets a call through Uber. When he drives with regard to Lyft he gets them away again.
Three, there is definitely more politeness on the part of the Lyft driver. Simply, he is making a better income, and therefore has a vested interest in becoming more polite; he is going to get tips if he is polite, while as an Uber driver isn’t likely to get tips, so why bother to spread out the door or offer the free bottle of water?
And this brings us for an interesting point.
Did you know that Lyft travellers are more polite than Uber people? There are reasons for this, Uber informs the driver to wait and wait for the slow passenger, Lyft puts inside a mild ethic by starting the meter within two minutes of arrival.
But the greater reason is that by short changing the Uber driver pay wise, Uber is causing the Uber driver not to care, which will reflect in the ‘caring’ attitude of the passenger.